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Still waiting for connection

Posts: 7
Registered: ‎08-06-2018

Still waiting for connection

Hi there,


Just wondering when my net will go live, website said it would be up on the 16th and I know Openreach have been already. Connected the router but I can only access the plusnet site, can't access anything else as it says I haven't signed up with an ISP. Just wondered if you could give me an update.

Many Thanks


Plusnet Help Team
Plusnet Help Team
Posts: 4,495
Thanks: 1,020
Fixes: 198
Registered: ‎25-03-2015

Re: Still waiting for connection

Hi @tomhjh,


I understand a colleague has responded to your other thread regarding this here.


I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Posts: 27,325
Thanks: 1,889
Fixes: 173
Registered: ‎14-04-2007

Re: Still waiting for connection

Moderator's note:

Topic locked in favour of link in Harry's post.

Customer and Forum Moderator. Windows 10 Firefox 63.0.3 (64-bit)