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Service activation on Friday - no router yet

FIXED
sudosaurus
Dabbler
Posts: 19
Thanks: 3
Registered: ‎05-02-2019

Service activation on Friday - no router yet

Good evening,

My FTTP service is due to be activated on Friday (already on BT Full Fibre) and I've not yet received by Plusnet Hub.

When will this be sent out?

Thanks!

2 REPLIES 2
jab1
Legend
Posts: 16,572
Thanks: 5,210
Fixes: 244
Registered: ‎24-02-2012

Re: Service activation on Friday - no router yet

Fix

It is sent out (RM24 Tracked delivery) to arrive 1 or 2 days before your service goes live. But if it doesn't arrive in time you can temporarily use your BT Hub

John
sudosaurus
Dabbler
Posts: 19
Thanks: 3
Registered: ‎05-02-2019

Re: Service activation on Friday - no router yet

Thanks @jab1 😀