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Hello. I've seen others with this issue but my router was dispatched on 21st September and has not yet arrived. I've been using a borrowed router to get connected but would appreciate the proper Plusnet one.
Any help would be most grateful
Sorry about that.
Not sure what happened because it looks like a hub was shipped.
I've arranged for a replacement to be sent. Will arrive on Saturday with a bit of luck, otherwise early next week.
Bob PullenPlusnet Product TeamIf I've been helpful then please give thanks ⤵