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Router not delivered

digitalrift
Newbie
Posts: 1
Registered: ‎29-09-2022

Router not delivered

Hello. I've seen others with this issue but my router was dispatched on 21st September and has not yet arrived. I've been using a borrowed router to get connected but would appreciate the proper Plusnet one.

 

Any help would be most grateful

Lee

1 REPLY 1
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,930
Thanks: 5,016
Fixes: 317
Registered: ‎04-04-2007

Re: Router not delivered

Hi Lee,

Sorry about that.

Not sure what happened because it looks like a hub was shipped.

I've arranged for a replacement to be sent. Will arrive on Saturday with a bit of luck, otherwise early next week.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵