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Router delivery

kmackie1
Newbie
Posts: 2
Registered: ‎13-03-2023

Router delivery

Ordered router a week ago, when will I receive it?
3 REPLIES 3
jab1
Legend
Posts: 16,672
Thanks: 5,259
Fixes: 246
Registered: ‎24-02-2012

Re: Router delivery

Is this for a new Plusnet  connection, or a replacement for defective kit?

John
kmackie1
Newbie
Posts: 2
Registered: ‎13-03-2023

Re: Router delivery

This is for a new connection
jab1
Legend
Posts: 16,672
Thanks: 5,259
Fixes: 246
Registered: ‎24-02-2012

Re: Router delivery

Right, well your Hub is posted to arrive two or three days before your connection, so until you are given a confirmed date for that, it will not even be considered for despatch. And when it is despatched, the tracking number will be posted on your account, and should be in the email you are supposed to get when it is sent.

John