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Router delivery update

itsdanhind
Newbie
Posts: 4
Thanks: 1
Registered: 2 weeks ago

Router delivery update

Hi,

We have placed an order for our new flat, we're due to go online next week. I was wondering how routers are delivered as we likely won't be in to answer the door (unless we are given a specified delivery slot). Can we redirect them to a different property or if we miss the delivery will it be left somewhere for us?

Thanks,

Dan

5 REPLIES 5
jab1
Seasoned Hero
Posts: 7,291
Thanks: 2,479
Fixes: 74
Registered: ‎24-02-2012

Re: Router delivery update

@itsdanhind Welcome to the forums. The package is so designed to fit through a normal letterbox, and is not signed for (normal 1st. class Royal Mail delivery), so you should be OK

John
itsdanhind
Newbie
Posts: 4
Thanks: 1
Registered: 2 weeks ago

Re: Router delivery update

Hm, I'm not sure that our new flat's letter box will be big enough judging by the dimensions of the router I found online. 

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,304
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Registered: ‎21-04-2017

Re: Router delivery update

Welcome aboard @itsdanhind 

If you miss the delivery or the router won't go through your letter box, the postie should leave one of those 'sorry we missed you' cards to collect from the sorting office or arrange a redelivery.

I can send the router to another address though if you'd want, feel free to PM me the address. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
itsdanhind
Newbie
Posts: 4
Thanks: 1
Registered: 2 weeks ago

Re: Router delivery update

Okay PM sent Smiley

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,304
Thanks: 6,517
Fixes: 1,074
Registered: ‎21-04-2017

Re: Router delivery update

Thanks Dan. I've just done this now and PM'd you back Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team