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Router Not Delivered

Posts: 1
Registered: ‎03-02-2022

Router Not Delivered

I upgraded my broadband plan and ordered a new router in December. The plan has come into effect, but I'm still waiting for the new router.

Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Router Not Delivered

Hiya @psaleh, thanks for getting in touch and for choosing to upgrade with us. I am sorry your router hasn't arrived. I'll get this sorted for you.


It look like the order wasn't fully processed so I have just actioned that for you and it should be with you within the next 3-5 working days.


I am really sorry about that and if you have any further queries at all, please let me know.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team