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Router Dispatch?

TheCuda
Browser
Posts: 1
Registered: ‎08-01-2019

Router Dispatch?

Hi,

 

I'm due to have my fibre activated on Monday 15th Jan but have yet to receive any notification my router has been dispatched and I have read it can take up to 5 working days. Should it have been dispatched by now?

 

Cheers

1 REPLY 1
AishaK
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 178
Fixes: 12
Registered: ‎06-08-2018

Re: Router Dispatch?

Hi there,

 

I'm very sorry to hear that you've not had any information regarding your router.

 

I have left a ticket on your account following your query. You can view this here

 

Should you have any further questions, please feel free to get in touch.

 

Thank you,

 

Aisha