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Reward card incentives a scam

PH4
Newbie
Posts: 1
Registered: ‎14-03-2023

Reward card incentives a scam

I switched from EE to PlusNet and set up the contract for broadband with a £75 reward card which I would receive in several months during the contract and the same for the mobile with £40. PlusNet are reneging saying that these were sent out a month later. Not true. I see that this is a regular occurrence.
2 REPLIES 2
mktong1982
Hooked
Posts: 6
Registered: ‎14-03-2023

Re: Reward card incentives a scam

Same here.  I have also got the same cases. Even i had talked to the CS and they said they have already sent to me, but I m sure i havent got any e mail related to the Reward Card.

 

what a poor plusnet promise!!!!!! shame!!!!

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,489
Thanks: 554
Fixes: 97
Registered: ‎27-11-2020

Re: Reward card incentives a scam

Hey there @mktong1982 

 

I have emailed this over to the other team, to find out whether we can auto redeem it for you. 

 

@PH4 I am sending this over to the previous agent to find out the response.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team