cancel
Showing results for 
Search instead for 
Did you mean: 

Reward Voucher Not Arrived

ibrahimmohammad
Newbie
Posts: 2
Registered: ‎19-11-2023

Reward Voucher Not Arrived

Hello,

 

I just had my 500 Fibre Broadband installed on 6th December. My package included a £75 reward voucher but this has not been mentioned so far i.e. no correspondence has been sent by Plusnet regarding this.

 

When can I expect this to arrive? Will it be sent by email?

 

My Account Number is 5913953

1 REPLY 1
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Reward Voucher Not Arrived

Hey there @ibrahimmohammad it is sent 10 days after the line goes active so by what you said it should be 16th.

 

Does that make help?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team