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Early activation

aaron_lp3
Newbie
Posts: 3
Registered: ‎07-12-2023

Early activation

I’ve received my hub today I work from home but need the internet as mobile data is not strong enough. Can I get connected today ? Any help would be much appreciated.
Thank you
5 REPLIES 5
jab1
Legend
Posts: 19,208
Thanks: 6,312
Fixes: 290
Registered: ‎24-02-2012

Re: Early activation

When are due to connect?

John
aaron_lp3
Newbie
Posts: 3
Registered: ‎07-12-2023

Re: Early activation

The 12th of this month
jab1
Legend
Posts: 19,208
Thanks: 6,312
Fixes: 290
Registered: ‎24-02-2012

Re: Early activation

If that is a confirmed date - only 5 days away - then I suspect that is when it will be switched on. You could try calling, or just possibly one of the Help Team may pick this topic up and see if they can do anything.

John
aaron_lp3
Newbie
Posts: 3
Registered: ‎07-12-2023

Re: Early activation

Thank you very much I’ll try that. Appreciate the help Smiley
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Early activation

Hi Aaron, we won't be able to bring the activation date forward I'm afraid. 

 

Everything should go to plan on the 12th but do shout up if there's any issues at all. 

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team