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Redirect delivery address for router

FIXED
kn
Newbie
Posts: 3
Thanks: 1
Registered: 2 weeks ago

Redirect delivery address for router

I've just signed up for PlusNet broadband, and I'd like to have the router sent to a different address to the one that the broadband connection is for. How can I do that?

4 REPLIES 4
jab1
Legend
Posts: 18,659
Thanks: 6,075
Fixes: 281
Registered: ‎24-02-2012

Re: Redirect delivery address for router

Give Customer Support a call - 0330 123 0123

John
kn
Newbie
Posts: 3
Thanks: 1
Registered: 2 weeks ago

Re: Redirect delivery address for router

Hi John,

Thanks for the advice. I gave that a go but none of the options that the automated system provided were relevant, and there was no "everything else" option.

I have essentially the same issue as this poster here:

https://community.plus.net/t5/My-Order/Deliver-Router-to-Alternate-Address/m-p/1876469

And that seems to have been resolved here on the forums.

jab1
Legend
Posts: 18,659
Thanks: 6,075
Fixes: 281
Registered: ‎24-02-2012

Re: Redirect delivery address for router

Fix

@kn Try option 3 in the list - support via the forums is very 'hit and miss' these days.

John
kn
Newbie
Posts: 3
Thanks: 1
Registered: 2 weeks ago

Re: Redirect delivery address for router

That solved it. Thanks very much for your help.