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Nothing heard about order or activation date
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Nothing heard about order or activation date
3 weeks ago
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Hi there,
Just popping out a query to see whether anyone can help.
I had placed my order (new customer) for my chosen broadband package 10th September, but have heard nothing since about shipping/activation date. Have been informed that I don't need an engineer for my broadband setup, so would have assumed it would be much quicker to get up and running. But obviously, have heard nothing from Plusnet.
Will probably phone them up in the next few days if I don't hear anything.
Many thanks
Just popping out a query to see whether anyone can help.
I had placed my order (new customer) for my chosen broadband package 10th September, but have heard nothing since about shipping/activation date. Have been informed that I don't need an engineer for my broadband setup, so would have assumed it would be much quicker to get up and running. But obviously, have heard nothing from Plusnet.
Will probably phone them up in the next few days if I don't hear anything.
Many thanks
3 REPLIES 3
Re: Nothing heard about order or activation date
3 weeks ago
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Re: Nothing heard about order or activation date
2 weeks ago
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Hi,
I have done so every day for 2 weeks, but yet to see any change, still saying that they'll confirm activation date "shortly", same for dispatch of router.
Many thanks
I have done so every day for 2 weeks, but yet to see any change, still saying that they'll confirm activation date "shortly", same for dispatch of router.
Many thanks
Re: Nothing heard about order or activation date
2 weeks ago
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I would call them Monday. Are you transferring from another ISP, or is this a totally new connection?
John
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- Nothing heard about order or activation date