Promised a seamless service?!??
Hi- we just switched from BT to Plusnet and were assured there would be no break in service between the two. Our broadband from BT appeared to stop last night and as of writing we have no broadband! It says on the order to complete by 12pm tomorrow.. which could leave us with 36 hours without internet. May not seem a lot but when you work from home it’s really unhelpful. Any idea why it’s not scheduled on the day it was meant to change? (Today)
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Re: Promised a seamless service?!??
Thread moved from Fibre Broadband to My Orders.
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