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Problems with porting number

FIXED
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Problems with porting number

Fix

‎29-04-2022 2:25 PM

Sorry for any confusion for the typo that's been pointed out to me, it should read "We've resolved the underlying issue affecting number ports and we're now working through..."

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Message 31 of 33
(807 Views)
cuztomer
Dabbler
Posts: 15
Thanks: 13
Registered: ‎16-04-2022

Re: Problems with porting number

‎30-04-2022 5:41 PM

Thanks @adamwalker! Got my number and service yesterday evening! Need to sort out refund for the 2 weeks of no service now.  

Message 32 of 33
(750 Views)
0 Thanks
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,645
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: Problems with porting number

‎02-05-2022 9:54 AM

Glad to see your mobile's working again! Really sorry for how long it took.

If you can PM me your mobile number and full name, I'll be happy to discuss a goodwill gesture with you. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 33 of 33
(693 Views)
0 Thanks