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Problems with porting number

FIXED
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,874
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Problems with porting number

Fix

‎29-04-2022 2:25 PM

Sorry for any confusion for the typo that's been pointed out to me, it should read "We've resolved the underlying issue affecting number ports and we're now working through..."

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Message 31 of 33
(631 Views)
cuztomer
Dabbler
Posts: 15
Thanks: 13
Registered: ‎16-04-2022

Re: Problems with porting number

‎30-04-2022 5:41 PM

Thanks @adamwalker! Got my number and service yesterday evening! Need to sort out refund for the 2 weeks of no service now.  

Message 32 of 33
(574 Views)
0 Thanks
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Problems with porting number

‎02-05-2022 9:54 AM

Glad to see your mobile's working again! Really sorry for how long it took.

If you can PM me your mobile number and full name, I'll be happy to discuss a goodwill gesture with you. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 33 of 33
(517 Views)
0 Thanks