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Problems with porting number

FIXED
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,922
Thanks: 868
Fixes: 223
Registered: ‎27-04-2007

Re: Problems with porting number

Fix

‎29-04-2022 2:25 PM

Sorry for any confusion for the typo that's been pointed out to me, it should read "We've resolved the underlying issue affecting number ports and we're now working through..."

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Message 31 of 33
(1,000 Views)
cuztomer
Dabbler
Posts: 15
Thanks: 13
Registered: ‎16-04-2022

Re: Problems with porting number

‎30-04-2022 5:41 PM

Thanks @adamwalker! Got my number and service yesterday evening! Need to sort out refund for the 2 weeks of no service now.  

Message 32 of 33
(943 Views)
0 Thanks
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,989
Thanks: 10,982
Fixes: 1,639
Registered: ‎21-04-2017

Re: Problems with porting number

‎02-05-2022 9:54 AM

Glad to see your mobile's working again! Really sorry for how long it took.

If you can PM me your mobile number and full name, I'll be happy to discuss a goodwill gesture with you. 

Anoush Mortazavi
Operations Assurance Professional
Plusnet
Message 33 of 33
(886 Views)
0 Thanks