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Plusnet reward card

Joev88
Newbie
Posts: 1
Registered: 3 weeks ago

Plusnet reward card

I got an email towards the end of March to say I’d receive it within 30 days by post or email but I’ve not had any update
3 REPLIES 3
lahbrannan1
Plusnet Help Team
Plusnet Help Team
Posts: 88
Thanks: 22
Fixes: 2
Registered: ‎18-11-2024

Re: Planet reward card

Hi @Joev88 

 

Thank you for your recent message. I am sorry to learn you have yet to receive the reward. I have forwarded an email to the back office team so we can ascertain the status and we will be in contact in due course once we receive an update.

 

Thanks

 

Lee 

 

If this post resolved your issue please click the 'This fixed my problem' button
Lee Brannan
Plusnet Help Team
Steve1967
Newbie
Posts: 1
Registered: 3 weeks ago

Re: Planet reward card

I signed up to plusnet in March and have not recieved anything about my reward voucher yet. Rang plusnet they told me to ring the rewards card help line who haven't recieved anything as of yet. Any advice thanks

lahbrannan1
Plusnet Help Team
Plusnet Help Team
Posts: 88
Thanks: 22
Fixes: 2
Registered: ‎18-11-2024

Re: Planet reward card

Hi @Steve1967 

 

Apologies for the ongoing delays. I have submitted your details to the back office team to query the status and we will be in contact in due course once we receive further information.

 

Many Thanks

 

Lee 

If this post resolved your issue please click the 'This fixed my problem' button
Lee Brannan
Plusnet Help Team