Order tracker says there's a problem with my telephone line?
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Order tracker says there's a problem with my telephone line?
06-08-2020 11:54 AM
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I have ordered broadband and phone with PlusNet. When checking the order tracker page it says:
"We've found a potential problem on your telephone line. We'll look into this and will be in contact with you shortly."
I am switching from John Lewis broadband, which I know is provided by Plusnet.
Can someone help me with this please?
Re: Order tracker says there's a problem with my telephone line?
07-08-2020 11:00 AM
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Bump
Re: Order tracker says there's a problem with my telephone line?
11-08-2020 5:38 PM
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Bump
Re: Order tracker says there's a problem with my telephone line?
11-08-2020 6:13 PM
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The bumping of posts in not allowed as per the rules of the forum.
The only thing that a bump does is to move the post to the bottom of the list for a response. Sorry
Re: Order tracker says there's a problem with my telephone line?
13-08-2020 2:37 PM
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I have exactly the same message which is strange because my phone line is working perfectly and BT have confirmed this. Starting to regret switching to Plusnet
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