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Order problem
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Order problem
10-11-2018 5:22 PM
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I have recently ordered to have my internet and phone line switched from UW to plusnet. I have had no order updates at all till today when I received an email saying you have raised a question, the question then stated that my order could not be placed by automated systems and had to be placed manually. what does this mean?
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Re: Order problem
10-11-2018 6:11 PM
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Moderator's note:
Topic moved from Fibre Broadband to My Order
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Re: Order problem
11-11-2018 3:54 PM
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Hi @Mcdulka1986 what this message is essentially saying is that our automated system could not place your orders, so we will have to place these manually. I have go ahead and done that for you now and updated you further here
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