Order delays and confusion
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Re: Order delays and confusion
21-08-2019 7:12 PM
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To clarify for you @Tomra there is an appointment scheduled for tomorrow AM for you.
Re: Order delays and confusion
22-08-2019 2:05 PM
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Re: Order delays and confusion
22-08-2019 2:31 PM
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Hi @Tomra,
The order closed down about 2:15 this afternoon and the account's now active so you should be able to connect! Can you let us know if you have any further problems?
Re: Order delays and confusion
10-09-2019 12:52 PM
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Hi @OllieC Just a quick one mate. I believe 10 working days have passed now. I havent got my reward card. Can someone have a quick look at that please.
Re: Order delays and confusion
10-09-2019 4:34 PM
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Re: Order delays and confusion
10-09-2019 4:49 PM
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Re: Order delays and confusion
11-09-2019 9:25 AM
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Hi @Tomra
Thanks for getting back to us and letting us know.
If you would like as you can't see the email we can auto-redeem it for you at this end? This would bypass the email side of the redemption process, something that can be offered in certain circumstances.
If you could respond to this thread to let us know and we can process this for you.
Re: Order delays and confusion
11-09-2019 9:33 AM
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Re: Order delays and confusion
11-09-2019 10:01 AM
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Hi @Tomra
Not a problem, That's been done and you should receive your offer within the next 30 days.
If you have any other questions just let me know.
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