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Not activated

borry890
Newbie
Posts: 4
Registered: ‎09-09-2021

Not activated

Hi, my internet is due to be activated today, I understand it’s up to midnight tonight, however I haven’t had an email or text to let me know what’s going on, will it be on today or not? I have tried live help and got no where.

Thank you
3 REPLIES 3
jab1
Legend
Posts: 17,648
Thanks: 5,753
Fixes: 265
Registered: ‎24-02-2012

Re: Not activated

@borry890 My best suggestion is to hold off doing anything until tomorrow, then try your connection fairly early in the morning. If you still can't get on line, post back and someone will have a look for you.

I note you have already posted in the Fibre board - ignore this.

John
dvorak
Moderator
Moderator
Posts: 29,644
Thanks: 6,665
Fixes: 1,485
Registered: ‎11-01-2008

Re: Not activated


Moderators Note


This topic has been moved from ADSL Broadband to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,598
Thanks: 10,339
Fixes: 1,603
Registered: ‎21-04-2017

Re: Not activated

Hi @borry890

It looks like we activated your account early evening on Thursday and you've been up and running since then. 

Let us know if there's anything else you'd need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet