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No router delivered

Smeagal
Hooked
Posts: 6
Thanks: 4
Fixes: 1
Registered: ‎27-08-2018

No router delivered

Phone line and broadband now connect by openreach, who have just texted me to plug router in so they can finish testing.

 

Can a nice member of staff please arrange for the router ordered and showing in member centre as awaiting despatch please be sent asap.

 

Regards 

 

Ray

1 REPLY 1
deank
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 325
Fixes: 14
Registered: ‎23-11-2017

Re: No router delivered

Hi there,

 

Apologies for this delay. I have processed this through for you now. Our routers are sent via Royal Mail first class, and while we advised 3-5 working days, they usually come quicker.


 Dean R
 Plusnet Staff