Showing results for 
Search instead for 
Did you mean: 

New order, no broadband.

Just browsing
Posts: 1
Registered: ‎24-07-2020

New order, no broadband.

Openreach line added 07/07

Correct phone number ported from virgin 16/07

as of 24/07 - 

No broadband.

No router.

No communication.

Hours spent on hold.


shockingly bad customer service.


am I within my rights to rescind this contract and move to another supplier?

Plusnet Help Team
Plusnet Help Team
Posts: 8,174
Thanks: 1,047
Fixes: 405
Registered: ‎01-01-2012

Re: New order, no broadband.

Thanks for your post @Osme

I can see our support team have this in hand for you.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team