New customer.
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New customer.
11-02-2019 2:31 PM
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hello , i am requesting an update on my order status , i ordered on 26-Jan-2019 and it is now 2 weeks later and i have not received any info on what is happening and when i will either receive my router or have fiber working, could you please check my order status and get back to me with some kind of idea of when i will be activated.
thanks.
Re: New customer.
11-02-2019 6:10 PM
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Hi mrcronin1971,
Thanks for getting in touch.
I'm sorry that you have not received an update about your order, I appreciate it's been a while since it was submitted.
I have checked your account and can see we contacted you about this here, advising what will happen next.
I have sent you a further response to your ticket here which you can reply to if you need anything further.
Thanks - LF
Re: New customer.
11-02-2019 6:23 PM
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ok thank you for the reply , i will wait until the 17th February 2019 then i will see what happens after the other provider's cease has expired.
Re: New customer.
11-02-2019 6:28 PM
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