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New User reward card

CliifP
Newbie
Posts: 1
Registered: ‎23-03-2022

New User reward card

Hi there, New user and my account went live end of Feb, still haven’t received my reward card email.  Nothing in my junk folder or links on any emails I’ve received. When will i get the email please?

2 REPLIES 2
tparkhouse
Hooked
Posts: 5
Thanks: 3
Registered: ‎24-03-2022

Re: New User reward card

The exact thing happened to me i joined in february with there being a £75 voucher being given upon joining. I called up asking where it was to be told it could take upto 30 days....2months later still nothing. I called upto ask and been told i wont get the voucher as its not on my file and seems many many other people have been conned like this aswel mate
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: New User reward card

Hi @CliifP

I'm really sorry to see you've not received a reward card you were hoping to get.

Can you private message me your account username so I can take a look for you?

 

@tparkhouse, I believe I've already responded to your other post and your private message. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet