New Order problem?

[#1]

Hi,

Yesterday I ordered fibre internet and while it looked like it went through fine, I can't see any activation date and the order tracker is still on checking the line, is it normal for it to be taking this long? Sorry if it is and I'm just being impatient.

Thanks

[#2]

Hi @Ben234

I have had a look at your account and there is nothing to worry about, I have updated a ticket on your account with further information which you can view here

If you have any further questions feel free to get in touch.