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New Order problem?

Ben234
Newbie
Posts: 4
Registered: ‎27-09-2018

New Order problem?

Hi,

Yesterday I ordered fibre internet and while it looked like it went through fine, I can't see any activation date and the order tracker is still on checking the line, is it normal for it to be taking this long? Sorry if it is and I'm just being impatient.

 

Thanks

1 REPLY 1
Warwick
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: New Order problem?

Hi @Ben234

 

I have had a look at your account and there is nothing to worry about, I have updated a ticket on your account with further information which you can view here

 

If you have any further questions feel free to get in touch.