New Internet

[#1]

Hi team / community,

I’m moving to a new flat on 11th August and need a new internet connection activated on that date.

My existing broadband line must not change or be disconnected at all, as someone else will still be living there and using it.

How do I order a new broadband account for the new address on August 11th without affecting my current account or line?

Thanks!

[#2]

The online setup mentions my current address and changing of internet providers which i do not want to change at all.

[#3]

@StevenL You place an order for the service at the new address, I would suggest you do this via phone. Is the current account in your name?

You can request a start date, but whether that can be achieved depends on the service you want, and a suitable connection being available.

re: your second post - that is why I suggested you did it manually, stressing that this is a new, separate, connection.

[#4]

Thanks John. Probably best I phone in. I don't want anything to change where I'm currently living.

[#5]

I suggest you wait until Monday before calling.

[#6]

So stupid.....is the new flat or my current

[#7]

As I said  - DO NOT attempt to do this online.