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My order

mrvinny
Newbie
Posts: 2
Registered: ‎12-12-2021

My order


Your broadband order has been delayed. For details, please call 0345 140 0200 and select 'Ask about a recent order' or visit http://help.plus.net/

What has happened?
3 REPLIES 3
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: My order

Hey @mrvinny

Thanks for reaching out. Sorry about that, the broadband order encountered a really brief delay, which lead to our automated system sending out this email. Nothing to worry about though, I've checked your account and confirm that the switch is going ahead for 23/12/2021. Smiley

 Adam
 Plusnet Help Team - Leeds
mrvinny
Newbie
Posts: 2
Registered: ‎12-12-2021

Re: My order

Hi Adam945 yep I rang plusnet this morning and was pretty much told the same. Thank you for replying to my post and answering my question. Looking forward to the 23rd.👍🙂 & being a plusnet customer.
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: My order

No problem at all @mrvinny

Give us a shout in the meantime if you have any further questions at all. Smiley

 Adam
 Plusnet Help Team - Leeds