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Broadband NOT activated

ASafi99
Newbie
Posts: 2
Registered: ‎13-12-2021

Broadband NOT activated

Hello,

My broadband was due to be activated today 13/12 by 12 apparently, so today i've had to miss work because of the downtime which was said to be 'none or minimal' and now it is approaching 12 and I can bet it won't be activated. So now I am worried to miss another day without broadband. Please can you do something to get my broadband working ASAP. 

2 REPLIES 2
jab1
Aspiring Legend
Posts: 12,748
Thanks: 4,050
Fixes: 162
Registered: ‎24-02-2012

Re: Broadband NOT activated

@ASafi99 Welcome to the forums. The '12' you refer to is actually 12 midnight, so still 2.1/2 hours to go. If you have no connection tomorrow morning, post back and maybe we can help.

John
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,052
Thanks: 9,698
Fixes: 1,529
Registered: ‎21-04-2017

Re: Broadband NOT activated

Thanks for your post @ASafi99 and welcome to our Community Forums.

I can see your broadband went live as we'd expected at 22:43 last night and you've ben up and running since then.

Let us know if you have further issues or there's anything else you'd need help with. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet