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My Reward Card Email ?

aaronandamber
Newbie
Posts: 2
Registered: ‎01-11-2021

My Reward Card Email ?

Hi,

 

I have not received any correspondence in regard to my reward card that I was informed I would receive upon joining Plusnet?  Any help would be great.

 

Many thanks, 

 

Aaron   

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,134
Thanks: 1,821
Fixes: 501
Registered: ‎01-01-2012

Re: My Reward Card Email ?

Thanks for getting in touch @aaronandamber and apologies for the delayed response.

I'm sorry to hear that you've not received this yet.

As your services have only been live for seven days and it can take up to ten days for you to receive this.

If you still haven't received it by the 5th of November please get back to me

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team