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Moved home, no internet

Dewi
Newbie
Posts: 1
Registered: 2 weeks ago

Moved home, no internet

I recently moved home and my WiFi was due to be activated today. (4th October) I have come home from work and my router is still displaying a red light. Is there any reason for the delay?
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 926
Thanks: 232
Fixes: 54
Registered: ‎06-08-2018

Re: Moved home, no internet

@Dewi

 

I'm sorry you're waiting for your services to activate. So we can look into this for you can you please private message one of the online staff your username, as we're having some difficulty locating your account. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team