Install full fibre upstairs?
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Install full fibre upstairs?
17-07-2025 6:14 PM - edited 17-07-2025 6:26 PM
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I don’t want WiFi connection to game.
I have a phone line socket upstairs that was built in. So When i get full will it be put upstairs if i want it installed there? I am not getting it to be used downstairs and have to use WiFi to all my gaming systems and computers. My house is new build with thick sound proof walls. So signal is not strong for WiFi as it is. So it really kills WiFi these houses
Re: Install full fibre upstairs?
17-07-2025 6:32 PM
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What does the narrative say about the FF install in the following
https://www.broadbandchecker.btwholesale.com/#/ADSL
If you are currently served by an overhead cable then there's a chance you might get the ONT upstairs. It also depends on where the cable from the pole reaches your house. If it's the front and you want it at the back then you may well be out of luck.
If you are served by an underground connection then the area where the copper cable comes in is your starting point. In this case you are unlikely to get an upstairs install as the installer may not be qualified or have the equipment to work at height.
It usually comes down to the engineer on the day as to what's possible and what's not.
All is not lost if the ONT is downstairs though it might cost you a few quid. The router is connected by an ethernet cable so you could get someone in to run ethernet cable externally to your desired location. Or do it your self if you like DIY.
Brian
Re: Install full fibre upstairs?
17-07-2025 9:10 PM
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Re: Install full fibre upstairs?
17-07-2025 9:14 PM
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Re: Install full fibre upstairs?
17-07-2025 9:42 PM
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When you say it's in a new build area how old is the house? Most new properties nowadays have ethernet cables built in, usually running to the cupboard under the stairs.
Brian
Re: Install full fibre upstairs?
17-07-2025 9:45 PM
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This bedroom that the sockets are both on is an external wall that can be reached via my garden.
But my room from the front door would be at least 25 meters away if had to run a Ethernet. So having it put in the room everything is would be best. Also it’s middle of the house so best for WiFi for the whole house also.
Re: Install full fibre upstairs?
17-07-2025 9:56 PM
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A bit of investigation work is required.
What does it say about the FTTP install in the Checker I mentioned earlier?
Have a look at the cupboard under the stairs - any telecom equipment / wall sockets?
Have a walk outside and see if you can figure where the undergound chamber that serves your house is situated.
Speak to your neighbours to see if anyone knows where the cable comes in.
At the end of the day it still comes down to the installer on the day what they're happy / allowed to do.. You just don't know.
Brian
Re: Install full fibre upstairs?
17-07-2025 10:16 PM - edited 17-07-2025 10:17 PM
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I checked that but I don’t know what it is I’m looking for to message back.
It says available stage 1? Does this sound like right thing u asking
Re: Install full fibre upstairs?
18-07-2025 11:13 AM
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Thread moved from Full Fibre to My Order
Moderator and Customer
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Re: Install full fibre upstairs?
18-07-2025 11:23 AM
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@Ukstevo7 wrote:
I found outside the house at the front outside the kitchen a bt small box.
It says available stage 1? Does this sound like right thing u asking
If it's a new build, it's an underground feed and it's a 1 stage install with no mention of digging then this is all pointing to there being a ready installed underground duct.
I would suspect that this emerges in this box outside the kitchen door. If so, then this is where the fibre will emerge. From here, where the CSP and ONT are located depends on where you can persuade the installer to route it. Personally I would be surprised if that's above ground level, but with sufficient tea and choccy biscuits you never know!
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Re: Install full fibre upstairs?
18-07-2025 12:02 PM
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As @Baldrick1 states it appears you have found the incoming copper cable and this is the starting point for fibre.
On the Checker there should be a sentance below the results window referring to the FTTP installl - what does this say?
The living room socket is probably the Master Socket with any others being extensions. This would be the default location for the ONT but there is always a certain leeway as to where it goes. You talk to the installer on the day. If they don't have ladders with them then you won't get the ONT upstairs but you don't know for sure until you ask.
Not the end of the world but it may cost you a bit of money unless you're into DIY. You could get someone in the run an external ethernet cable from downstairs straight up the wall to your desired location. The router can then go at either end depending on your preference.
Brian
Re: Install full fibre upstairs?
18-07-2025 12:12 PM
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Re: Install full fibre upstairs?
18-07-2025 3:38 PM
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My brother had his done about a year ago and they did put his in his room. His was line in to the loft via overhead line. But he said they asked where he wanted it. So it’s confusing that not knowing what will happen. I know they can. But it’s will they. And having to wait until they turn up to ask is kinda annoying. Be nice to get checked first before they come.
Re: Install full fibre upstairs?
18-07-2025 4:07 PM
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Re: Install full fibre upstairs?
18-07-2025 6:54 PM
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A pre-install visit takes time and therefore costs money. It would also delay the install. The majority of users probably don't need a visit, especially if they had to take time off to be at time to talk about the install.
I wouldn't trust what PN said. While engineers are usually happy to try and work with the occupier of a property they are bound by certain constraints.
For example, while they will work in a loft it needs to be floored. have easy access and space (height) to work.
Anyway, back to business. You keep talking about "plugs" - I'm not certain what you mean by this. Can you post a picture of one. To add it inline clcik on the icon that looks like this or click on the attachment paperclip at the foot. Can you also post a pricture of the box outside where you think the copper cable comes in.
In very general terms the fibre will be pulled though the existing duct to the property. From what you say I suspect they would then take it externally along the front of the house to the living room. From this point, you want them to go up to the first floor.
Do you have a ladder or a set of steps that can be converted into a ladder. Given they drill inside out all that would be required outside is for someone to go up the ladder (not looking at anyone!!!), feed the cable through and then add sealant. An installer might well be amenable to this. Still leaves the question of the CSP.
Ask for an internal one upstairs. If they say they don't do it show them these pictures (from recent installs).
Just be nice to the installer and ask.
Brian
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