How long do you get
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How long do you get
29-08-2016 1:51 PM
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Re: How long do you get
29-08-2016 2:02 PM - edited 29-08-2016 2:04 PM
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Taken from here : https://www.plus.net/help/legal/cancellation-policy/
Any non-business service from Plusnet (apart from BT Sport, Plusnet Protect and channel packs) ordered on or after 10th June 2014 can be cancelled 14 days from the day after you sign-up for the service. If you cancel during this time you will have to pay for the services you have used, any applicable installation, connection or activation charges (including any charges that were discounted or advertised as free at the time we accepted your order for the services) and return any equipment provided. If the service you sign-up for is a re-contract, upgrade or add-on, we may revert you to your previous contract upon cancellation or the closest matching service.
You can cancel your order for the equipment we have sent you up to 14 days after you receive it from us. If you cancel within 14 days, you must return the equipment to us.
If you wish to cancel within the period set out above, you can use thecancellation form, and post it to us or call our Customer Options team. Please ensure that when you cancel, you tell us if you are cancelling to just stop the service or in order to transfer to another provider, so that we can deal with your cancellation appropriately.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: How long do you get
29-08-2016 2:14 PM
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thanks just had a read going see what wife says but for me not got much confidence its a good move to do for 18 month
Re: How long do you get
30-08-2016 12:54 PM
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Let us know if you have any questions/issues.
Re: How long do you get
30-08-2016 1:09 PM
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After thinking about it and talking to the wife we going ahead with it still fingers crossed we have no issues
Re: How long do you get
30-08-2016 1:13 PM
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No worries.
Well your orders are progressing completely fine for 09/09/2016, and there's no foreseeable issues.
Matty
Re: How long do you get
05-09-2016 7:47 AM
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Re: How long do you get
05-09-2016 1:18 PM
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It's due to be dispatched today/tomorrow so should arrive later this week.
Re: How long do you get
05-09-2016 1:21 PM
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Re: How long do you get
05-09-2016 1:52 PM
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No problem, let us know if you've got any other questions.
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