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Has fibre actually been provisioned?

Posts: 9
Registered: ‎14-09-2016

Has fibre actually been provisioned?

I hope someone can help.

I don't understand the Service Notices in My Account Summary. Why does it look like I've been on Fibre since 2008?

There's also a service note on moving to 21C Network on 16/09.


Am I now provisioned with FTTC? (As of 14/09). I'm using my new Plusnet Hub One.

Also, it looks like I've been put on a new 18 month contract (from a rolling monthly ADSL) and got no offer pricing at all.