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Formal complaint ignored.
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Re: Formal complaint ignored.
15-04-2023 8:14 AM
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Hi @Willow6 Really sorry about the issue with that, I'll get it put right, can I credit the overpayment of £2.99 from the account balance for you or would you prefer a refund? - Adam
Message 16 of 18
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15-04-2023 10:02 AM
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Thank you Adam, a credit will be fine.
I really appreciate your help in sorting problems so swiftly.
Message 17 of 18
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Re: Formal complaint ignored.
15-04-2023 10:17 AM
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Message 18 of 18
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