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Fibre upgrade not happenining and can't get in touch with Plusnet

FIXED
steve131
Newbie
Posts: 2
Fixes: 1
Registered: 07-09-2017

Fibre upgrade not happenining and can't get in touch with Plusnet

Upgraded to fibre last weekend, got an email confirmation with a change over day of 08/09/2017, paid post & packaging for the new router but as of yet haven't received it, not sure what's happening now but it doesn't look like i'll be on fibre tomorrow, not a great start.

 

2 REPLIES
steve131
Newbie
Posts: 2
Fixes: 1
Registered: 07-09-2017

Re: Fibre upgrade not happenining and can't get in touch with Plusnet

Fix

Sorted now

Plusnet Help Team
Plusnet Help Team
Posts: 4,160
Thanks: 865
Fixes: 212
Registered: 21-04-2017

Re: Fibre upgrade not happenining and can't get in touch with Plusnet

Sorry about the delay with your fibre order

Can you let us know how it goes on the day?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team