(("Your Plusnet Fibre broadband order
We'll arrange for your fibre broadband service to be installed. This will happen on
If your preferred appointment date isn't available, we'll call you within a week to make alternative arrangements."))
As can be seen there's no date. Although, there's no need for an engineer to visit my house because I've had fibre broadband with Plusnet before. Is it because of that there's no date?
Also how do I know it is confirmed that the 27th is the date my broadband will be switched? When I will be getting the router.
Fixed! Go to the fix.
Phone line installation
Thanks for getting in touch @Noahmir
I can see you've contacted us on Twitter regarding this.
I'd recommend keeping all correspondence there to avoid any confusion
Re: Phone line installation
Hi there, I've just checked for you and yes both phone and broadband are due to get activated on the same day.
I know @Gandalf (Anoush) is looking after your order but do shout up if there's anything else we can help with.