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Fibre Broadband and Phone line activation

Posts: 2
Registered: ‎21-11-2021

Fibre Broadband and Phone line activation


When I signed up the activation date I was given is tomorrow (22/11/21) I have not received a text confirming the date but I did received my router in the post a couple of days ago. Can someone please confirm the activation date and the status of my order please?



Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Fibre Broadband and Phone line activation

Good Morning @MS1988, thanks for getting in touch. A warm welcome to Plusnet!


I am sorry for the delay in getting back to you and for any concern caused with regards to your order.


I can see your order did complete today and looks like you have an active connection. Should you have any further queries at all, please do just get back to us and hope you have a good day!

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team