Fibre Broadband and Phone line activation

[#1]

Hello, 

When I signed up the activation date I was given is tomorrow (22/11/21) I have not received a text confirming the date but I did received my router in the post a couple of days ago. Can someone please confirm the activation date and the status of my order please?

Thanks

[#2]

Good Morning @MS1988, thanks for getting in touch. A warm welcome to Plusnet!

I am sorry for the delay in getting back to you and for any concern caused with regards to your order.

I can see your order did complete today and looks like you have an active connection. Should you have any further queries at all, please do just get back to us and hope you have a good day!