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FTTP order and message from OR

FIXED
mwwagain
Pro
Posts: 274
Thanks: 112
Fixes: 3
Registered: ‎03-12-2024

Re: FTTP order and message from OR

I am a 'boring' 1-stage Thursday installation.

Today (Tuesday) various email and phone activity from Openreach.

 

Are you expecting a PlusNet Hub ?

If so mine has arrived and yours might not be sent if the order has not proceeded through the normal stages

Lorian
Grafter
Posts: 722
Thanks: 8
Registered: ‎31-07-2007

Re: FTTP order and message from OR

I already have a hub 2 but it's in bridge mode anyway to my main router so I won't need one going forward (hopefully!)
Lorian
Grafter
Posts: 722
Thanks: 8
Registered: ‎31-07-2007

Re: FTTP order and message from OR

Well I now have a CSP and the fibre to the CBT is in, and I've been told to still expect the inside connection tomorrow, and that PN should get a status update.
Lorian
Grafter
Posts: 722
Thanks: 8
Registered: ‎31-07-2007

Re: FTTP order and message from OR

@Gandalf not sure if this means you guys need to change anything but I've just been sent an installation confirmation for Friday morning for the rest of the install (was previously targeting tomorrow)

Thx.
Lorian
Grafter
Posts: 722
Thanks: 8
Registered: ‎31-07-2007

Re: FTTP order and message from OR

Got text confirming appointment on Friday from PN too now so things are looking up
Lorian
Grafter
Posts: 722
Thanks: 8
Registered: ‎31-07-2007

Re: FTTP order and message from OR

Pleased to report all up and running.
bmc
Seasoned Hero
Posts: 5,464
Thanks: 1,990
Fixes: 105
Registered: ‎28-02-2017

Re: FTTP order and message from OR

@Lorian 

Good things come to those who wait!

 

Though of course you should not have had to wait but that's the way things go. You're up and running so no more hassle.

 

Brian

Lorian
Grafter
Posts: 722
Thanks: 8
Registered: ‎31-07-2007

Re: FTTP order and message from OR

7 years (due to two local broadband initiatives failing) and two complaints to OR to get to get point where I could actually order so one extra day installing was fine.