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Engineer hasn't turned up.

kriken
Newbie
Posts: 2
Registered: ‎28-08-2020

Engineer hasn't turned up.

Visit scheduled today at 8am 1pm. I have not received any communications.

I did originally have it scheduled for 1-6pm but they changed it to the above time slot.

However it's nearing 6 now and still nothing. Not happy.
2 REPLIES 2
kriken
Newbie
Posts: 2
Registered: ‎28-08-2020

Re: Engineer hasn't turned up.

Got an email saying the appointment was cancelled because I gave the engineer incorrect info (?). Have no idea what wrong info I gave. Surely not the address since I had already been mailed the router.
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Engineer hasn't turned up.

Moderators Note
This topic has been moved from Plusnet Feedback to My Order.
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