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Early activation

Brier
Newbie
Posts: 3
Registered: ‎27-09-2022

Early activation

I have all my kit delivered and not got a current broadband provider at home. As I do not require an engineer visit, am I able to activate my service early at all? Pretty sure I was given the 4th October. I'm concerned at my daughters lack of ability to complete her homework!! Many thanks in advance.
5 REPLIES 5
Baldrick1
Moderator
Moderator
Posts: 11,485
Thanks: 5,108
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Registered: ‎30-06-2016

Re: Early activation

@Brier Welcome to the Community forum

Whilst you might not need a home visit, work has to be done by Openreach external to your property. Consequently, it is unlikely that this scheduled work can be brought forward.

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Brier
Newbie
Posts: 3
Registered: ‎27-09-2022

Re: Early activation

Many thanks for your response, it is very much appreciated. How would I find out if it is possible? I appreciate it may be unlikely. Thanks again.
Baldrick1
Moderator
Moderator
Posts: 11,485
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Registered: ‎30-06-2016

Re: Early activation

@Brier 

I'm afraid that it's either a case of waiting until a Plusnet staffer comes along or you ring in.

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Brier
Newbie
Posts: 3
Registered: ‎27-09-2022

Re: Early activation

Great stuff. Many thanks again.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,846
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Registered: ‎27-04-2007

Re: Early activation

Hi @Brier! Welcome aboard, I've just checked your order and 4/10/22 is the soonest date we can offer I'm afraid. 

 

I'm sorry if that disappoints but do let me know if there's anything else I can help with at all.

 

Adam

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 Adam Walker
 Plusnet Help Team