Delayed Order

[#1]

I received a text yesterday informing me my broadband order is delayed.  I have called but gave up after 30 mins waiting time.  Could you possibly give me any detail about how long the delay is and whether i will have to contact my previous provider to arrange an extension on my broadband and line.

[#2]

Hiya @archiepie, thanks for getting in touch and welcome to Plusnet! 

I'm really sorry for the concern caused with your orders. Having checked these, I can see that your orders are due to complete on the 8th

Please let me know if you have any further queries at all.