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Delayed Order

Posts: 1
Registered: ‎23-08-2022

Delayed Order

I received a text yesterday informing me my broadband order is delayed.  I have called but gave up after 30 mins waiting time.  Could you possibly give me any detail about how long the delay is and whether i will have to contact my previous provider to arrange an extension on my broadband and line.



Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Delayed Order

Hiya @archiepie, thanks for getting in touch and welcome to Plusnet! 


I'm really sorry for the concern caused with your orders. Having checked these, I can see that your orders are due to complete on the 8th Smiley


Please let me know if you have any further queries at all.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team