Broadband activation
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Broadband activation
19-03-2020 5:29 PM
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Trying to help a distant friend with her new PN contract setup - she has the router and I have got her to connect the Cat5 cable, but she is not sure if/when the service is live. There is, she says, a 40 minute wait on your line and chat is inactive. If I give you her username can you tell me when she can expect to connect?
Re: Broadband activation
19-03-2020 5:39 PM
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Should add orange light and phone line active.
Re: Broadband activation
19-03-2020 6:46 PM
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Hello - are you all self-isolating?
Re: Broadband activation
26-03-2020 1:26 PM
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Hi there, sorry for the delayed response Mike. We're busier than usual and operating under unusual circumstances as I'm sure you know.
Please feel free to send me a private message with your friend's username and I'll have a look into that for you.
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