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Broadband activation time

Mrzacooper28
Newbie
Posts: 1
Registered: ‎19-03-2018

Broadband activation time

Hi guys! So I’m a new customer and I’ve been told that my broadband may take up until the April 2nd to for everything to be up and running.

Is there anything I can do on my end to speeded this process up as I rely on my broadband for when I work from home etc..

I do have an old talktalk modem, would broadband username and password work on there ?Huh
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Broadband activation time

Hi there and welcome to the community forums.

Your service won't work until the order completes with our suppliers. I've had a look into this and unfortunately the 2nd of April is the earliest this can happen. Sorry for the inconvenience caused.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet