cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband Order Error

felicityroberts
Browser
Posts: 1
Registered: ‎07-07-2021

Broadband Order Error

Hello
My broadband order has said there is an error on the line and someone will be in touch however no one has and my order hasn’t moved on since. I need the broadband as soon as possible as I move in this Friday and can’t be without Internet for work. If possible could someone look into this?
1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,212
Thanks: 9,163
Fixes: 1,477
Registered: ‎21-04-2017

Re: Broadband Order Error

Thanks for your post @felicityroberts and welcome to our Community Forums.

I'm sorry for the delay with your order. I've now passed this across to our suppliers and we'll activate your service as soon as we can. We should be able to confirm your activation date within the next 24-48 hours. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team