Broadband Order Error

[#1]

Hello
My broadband order has said there is an error on the line and someone will be in touch however no one has and my order hasn’t moved on since. I need the broadband as soon as possible as I move in this Friday and can’t be without Internet for work. If possible could someone look into this?

[#2]

Thanks for your post @felicityroberts and welcome to our Community Forums.

I'm sorry for the delay with your order. I've now passed this across to our suppliers and we'll activate your service as soon as we can. We should be able to confirm your activation date within the next 24-48 hours.