@Markwallwork0 I'd agree with @bmc, COTS would be the best option.
However, from my understanding, I'll give you my best GUESS
1. if I order fttp will BT still have record of the blocked duct at my house and the fact the ont box is already done ? They won’t come to install a new ont and then rediscover the duct issue?
Whilst there will certainly be a record on OR's systems, they are often not good at transferring this information to new orders! As part of an FTTP install order, they will test for a functional ONT, but since yours isnt connected, it will fail and they are likely to assume a new one is required. In reality it won't make any difference, you still need an engineer to complete the install once the ducting is ok. It just means that the engineer will bring a new ONT and swap it.
2. I presuming there will be a wait whilst they assess the work and work out how long to unblock the duct if I upgrade my order I won’t get cut off fttc and existing connection on upgrade date will I?
Since this would now be an upgrade order, there SHOULD be no chance of the FTTC being cancelled before FTTP is installed.
3 are they likely to damage my copper trying to unblock the duct?
Now thata a $64000 question ? Its certainly possible. Is the copper in the same duct ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
