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Activation time

Posts: 4
Registered: ‎16-05-2019

Activation time

Hi I was wondering how long activation of router usually takes, today is the date I was given for activation and I’m eager to get on my new fiber broadband to see if my speeds have improved from previous provider 🤓
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Registered: ‎11-01-2008

Re: Activation time

Moderators Note

This topic has been moved from General Chat to My Orders

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Re: Activation time

Moderator's note by Mike (Mav): Duplicate post by the OP removed.

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Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: Activation time

Hi there and welcome aboard. 

Sorry for the delayed response, I can see your account activated about an hour after you made this post and while I'd like to say that it looks like you've been up and running since then, I can see your service disconnected last night.

Line tests aren't showing the cause for this, assuming your router is still switched on I'd recommend giving the steps here a go first: letting us know how you get on. Smiley

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 Anoush Mortazavi
 Plusnet Help Team