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Activation day

Cameron12
Hooked
Posts: 5
Registered: ‎29-03-2022

Activation day

Good morning. Today is the day my broadband is due to go live however the order tracker is still saying that the line isn’t active yet. So I’m not sure if this will effect the broadband going live or not. Just hoping for no more delays
2 REPLIES 2
Cameron12
Hooked
Posts: 5
Registered: ‎29-03-2022

Re: Activation day

Are plusnet staff all off today. Tried to phone customer service and couldn’t get through to them either?
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,896
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: Activation day

Hi there Cameron, I'm really sorry for the delayed response and the difficulties getting support from us yesterday. I've just checked your account and can see that the connection went live yesterday evening. 

 

Please do get back to me if there's any problems or anything else can do for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team