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scams 09068781119 and 09015228204

Posts: 1
Registered: 11-01-2017

scams 09068781119 and 09015228204

09068781119 and 09015228204

These and probably many others are scams.

I had a call from 09068781119. I was not in and it went to answerphone, and then hung up after 27 seconds without any message. I was charged £2.50  I phoned plusnet and explained that this was a reverse charged call made to me without my authorization. I explained that this was theft and they, as a reputable company should not be a party to fraudulent activities. They are able to check the raw data and they confirmed that I did not make that call, and they will refund the charge on my next bill.

I feel glad that i stayed with plusnet......and it was a very good phone and package!

Plusnet Staff
Plusnet Staff
Posts: 2,125
Thanks: 362
Fixes: 115
Registered: 22-08-2015

Re: scams 09068781119 and 09015228204

Hello and a warm welcome to the community forums
If you ever need any further help or advice please don't hesitate to get back in touch.

Moderator's note by Adie (Dvorak) removed misleading information as requested
From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Support
Community Veteran
Posts: 6,375
Thanks: 495
Fixes: 45
Registered: 30-07-2007

Re: scams 09068781119 and 09015228204

Maybe someone from PN can explain how can a reverse charge call be accepted by an answer machine ?

If it's via the BT operator then it would require verbal confirmation that the call is accepted. If it's via 0800reverse then surely it needs a number ( 9 I think!) to be pressed to accept it.